We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.
Throughout this document, “we”, “us”, “our”, “ours” refer to LYB – Lock Your Beauty Makeup. Wherever we have said ‘you’ or ‘your’, this means YOU.
Who We Are
LYB – Lock Your Beauty Pvt. Ltd. is a company incorporated and listed under the provisions of the companies act 2013 and having its registered office at R-8, 1st floor, Okhla, New Delhi – 110025 – India. It is an online makeup store that aims at providing skin friendly makeup to preserve natural beauty. It does zero harm to your skin and enhances beauty with the help of long lasting makeup products. All of the ingredients used in the making are natural and cruelty free without compromising on the quality of each makeup product. LYB is engaged in the business of facilitating selling of natural looking color cosmetics through the e-commerce website developed and owned by LYB – Lock Your Beauty.
Update your information or Dropping out
You may change your preferences or the personal information you have provided at any time by updating your login information. When you register at LYB makeup, you may pull out future communications from us. You may click the “unsubscribe” link at the bottom of each email you receive from us and follow the instructions provided.
Information Sharing & Disclosure
In order to comply with applicable law, regulation, legal process, or government request, we may disclose such information we have about you as we deem necessary, in our sole discretion. We may also exchange your personal information with other companies and organizations for risk reduction and credit fraud protection purposes. We may disclose your personal information to others if we find that your actions on our website violate our Terms and Conditions or any of our usage guidelines for specific products or services. Personal information gathered by LYB
The information we learn and gather from you, personal or otherwise, is used to register you as a customer, verify your identity to permit you to use the website, undertake transactions (includes facilitating and processing payments), communicate with you, convey any promotional offers, services or updates associated with LYB, and generally maintain your accounts with us. We also use this information to customize your experience and improve LYB – Lock Your Beauty makeup.
Information you give us
We receive and store any information you provide while using LYB, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use our services. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.
Information we collect about you
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies”, and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and provide you with location-based services, such as advertising, search results, and other personalized content.
Information from other sources
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Types of Personal data
Categories of Personal data collected and processed by us are as follows;
1. Demographic & Identity data
- Contact details such as name, email address, contact number, shipping address, country, date of birth, and profile picture.
- Open data and public records such as information about you that is openly available on the internet.
2. Basic contact details
- Contact details such as name, email address, contact number, shipping address, country, and date of birth are basic and derive your identity through it.
- Details such as transaction amount, bank name, card type, and card number.
3. Online identifiers & technical data
- Location details such as data about your location, IP address, logs, or from where you connect your device to the internet.
- Technical details such as device information, geographical location, and network carrier when you use our mobile applications
- Communication details such as the Metadata and other Personal data we get from communications that are done through e-mails, SMS, instant messages, and calls.
Purpose of collecting your personal data
We use your personal information to operate, develop, provide, and improve the products and services. The purposes include:
Purchase & Delivery of products & services
We use your personal information to handle orders, deliver products and services, process payments, and communicate with you regarding orders, products and services, and promotional offers.
Provide, Troubleshoot & Improve our services
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of LYB Makeup.
Lawful bases of processing your Personal Data
We are permitted to process your Personal Data in compliance with the applicable laws and regulations by relying on one or more of the following lawful bases:
- You have expressly agreed to us processing your Personal Data for a specific reason.
- The processing is necessary to perform the agreement, to be in compliance with the legal obligations.
- The processing is necessary for the purpose of a legitimate interest pursued by us such as providing services to you and to evaluate, develop, or improve our products and services.
lockyourbeauty.com. This website may contain links to or from other websites. We are not responsible for the privacy policies of other websites and urge you to read the practices of other websites to which you link from lockyourbeauty.com or otherwise visit.
LYB Makeup is not directed to children under 13. We do not knowingly collect, use, or disclose personally identifiable information from anyone under 13 years of age. If we determine the collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent. Parental consent is allowed only when you are 18 years of age or older, or the age of majority in your jurisdiction of residence.
Cancellation & Refund Policy
The purchase you make with LYB Makeup is solely in consideration of the given terms. An order can be cancelled only until it is in “Pending” state. Once we start processing your order, cancellation is not possible. You will have to send us an email on firstname.lastname@example.org with reasons that justify the cancellation. Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order. You will be notified of the same through email. As far as refunds are concerned, note that cash on delivery and shipping charges are not refundable. No single product in the kit can be replaced or returned. Connect us over a call: 9971221037 for any related queries.